Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties. Here's what we gather and why:

Personal Information You Provide

• Name, email address, and phone number when you register
• Financial information including income, expenses, and budget categories
• Payment information for subscription services (processed securely through our payment partners)
• Communications you send to us, including support requests and feedback
• Profile information such as preferences and settings

Automatically Collected Information

When you use selanaerigelio, we automatically collect certain information about your device and usage patterns. This includes IP addresses, browser type, operating system, referring URLs, and information about your interactions with our platform. We use cookies and similar technologies to enhance your experience and provide personalized features.

How We Use Your Information

Your information helps us provide and improve our zero-based budgeting services. We use your data to create personalized budget recommendations, track your financial progress, and deliver relevant educational content about financial management.

• Provide, maintain, and improve our budgeting platform and services
• Process transactions and send related information such as confirmations and receipts
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and provide customer service
• Develop new features and analyze usage patterns to enhance user experience
• Comply with legal obligations and protect against fraud

Information Sharing and Disclosure

We may share your information in specific circumstances, always with appropriate safeguards in place. We work with trusted service providers who help us operate our platform, process payments, and provide customer support.

Service Providers

We engage third-party companies and individuals to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, respond to government requests, protect our rights and property, or ensure user safety.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several rights regarding your personal information:

To exercise these rights, contact us at help@selanaerigelio.world. We'll respond to your request within 30 days as required by Canadian privacy legislation.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information. Our security practices include encryption, secure servers, regular security audits, and employee training on data protection.

Technical Safeguards

All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your financial data is encrypted both in transit and at rest using AES-256 encryption. We regularly update our security systems and conduct penetration testing to identify and address potential vulnerabilities.

Access Controls

Access to your personal information is restricted to authorized employees who need it to provide services to you. All staff members undergo background checks and receive regular training on privacy and security best practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Different types of information are retained for different periods:

After these retention periods expire, we securely delete or anonymize your information according to our data disposal procedures.

International Data Transfers

While selanaerigelio primarily operates within Canada, some of our service providers may process your information in other countries. When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your data according to Canadian privacy standards.

We only work with service providers who demonstrate adequate privacy protections and have signed data processing agreements that require them to maintain the same level of protection for your information that we provide.

Cookies and Tracking Technologies

selanaerigelio uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Preference cookies that remember your settings and choices
• Analytics cookies that help us understand usage patterns and improve our services
• Marketing cookies for relevant advertising and content personalization

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by email or through a prominent notice on our platform at least 30 days before the changes take effect.

Your continued use of selanaerigelio after the effective date of any changes constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.